Our Mission

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Our Mission

Customer Care

The biggest reason people choose a community bank is for the personalized customer service. At Lake-Osceola State Bank, we care about our customers. They're the people we see when we're not doing business — on the lake, at summer festivals, or at Ferris State hockey games.

Service-Oriented

We come alongside our customers in a way you won't find anywhere else. In fact we hope to be there with you every step of the way — from the time you're a student opening up your very first checking account, to starting a family and buying your first home, to planning for retirement in your golden years. Want to open a business? LOSB can help you with that, too. It's our personal touch that makes a world of difference — and makes managing your money a pleasant experience.

Community Support

We're more than just a bank. We're long-standing members of your community — since 1908 and counting! We play an active role in in our customers' lives and the markets we serve. And that means more than just writing checks. We offer assistance programs, volunteer our time, and teach financial literacy to our children. Because we know that the strength of our community depends on everyone getting involved — even us.

Mission Statement

Lake-Osceola State Bank, a locally-owned community bank, is in the business of successfully providing financial products and services. We will provide Customer Care by determining their needs and striving to exceed their expectations. We will work side by side with the community to support, assist, and promote improvement to our quality of life.

Vision Statement

We are a diverse family of bankers... serving our home towns with unexpected compassion that encourages dreams, creates homes, and supports businesses.

 

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